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Tips for finding products that infringe on intellectual property in e-commerce malls taught by a patent attorney

Tips for detecting intellectual property infringement products in e-commerce malls taught by a patent attorney

Discovering intellectual property infringing products at e-commerce malls is an extremely important theme in recent intellectual property strategies. In this article, based on my practical experience as a patent attorney, I will explain specific tips for discovering infringing products on major e-commerce malls such as Amazon, Rakuten Market, and Yahoo! Shopping, as well as how to deal with each platform.

1. Importance of intellectual property strategy in EC mall

In recent years, intellectual property strategy has become one of the important pillars, not only of filing strategy, but also of discovering and taking measures against infringing products. For companies that sell products to general consumers, intellectual property strategies in e-commerce malls are becoming increasingly important.

Key points of this article

In this article, I will introduce methods for discovering infringing products that have been actually effective as a patent attorney. For inquiries regarding this article, please use the form at the end of the article.

2. Background of EC mall and structure that makes it easy for infringing products to be distributed

At EC Mall, everyone from sole proprietors to small and medium-sized businesses can obtain permission to open a store relatively easily. In addition, it has become easier to purchase products through the Internet, and we are now in an era where even individuals can sell products on e-commerce malls.

For example, you can sell products on Amazon by paying the listing fee and sales commission, and you can open a store on Rakuten Market for a store opening fee and system usage fee of tens of thousands of yen. This low barrier to entry has resulted in a structure in which it is easy for products that infringe on intellectual property rights to be distributed.

Difference between EC mall vs. physical store

When selling a product at a retail store, the retailer may check with the manufacturer about the status of intellectual property rights investigations when handling the product. Therefore, infringing products tend to be less common in physical stores than in e-commerce malls. On the other hand, e-commerce malls lack such checking capabilities, so more active monitoring of infringing products is required.

3. Distribution status of infringing products on EC mall

E-commerce malls allow individuals to easily open a store and sell purchased products or their own original products. However, there are cases in which individuals and small and medium-sized enterprises do not have expertise in intellectual property rights and sell products without realizing that they are infringing on the rights of others.

Even if the company manufactures original products, there are many cases where they are manufactured and sold without conducting sufficient research to prevent intellectual property infringement. Against this background, it is essential for rights holders to proactively discover infringing products.

4. 5 ways to spot infringing products

Here are five specific methods for efficiently discovering infringing products at e-commerce malls.

How to detect intellectual property infringement products on EC mall

(1) Utilize the product search function

The basic method is to find infringing products using the product search on EC mall. However, there are some tricks to selecting search keywords. It is important to search using multiple keyword patterns, such as the general name of your product, distinctive function name, and category name.

Search keyword tips

  • Direct search by company product name/brand name
  • Search broadly by general product category name
  • Use the product's distinctive features and specifications as keywords
  • Search for similar expressions/names likely to be used by the infringer

(2) Utilize the recommendation function

Recent e-commerce malls have extensive recommendation functions. When you browse your own products or similar products, similar products will be suggested as ``Products that are often purchased together'' or ``Products related to this product.'' By utilizing this feature, you may be able to discover infringing products that are difficult to find through normal searches.

(3) Survey on SNS (Instagram etc.)

Nowadays, SNS marketing has become important, and many sellers are promoting their products on SNS such as Instagram. A previously unknown product can suddenly become recognized through SNS and sell in large quantities. By taking advantage of this trend and searching for and monitoring similar products on SNS, you can quickly discover sellers of infringing products.

(4) Collaboration with sales staff

An effective way to detect infringing products at retail stores is to share information about your company's intellectual property rights with your in-house sales representatives and instruct them to find infringing products during sales activities. Since sales representatives observe the market on a daily basis, they can contribute to the early detection of infringing products.

(5) Use image search

It is also effective to use Google image search or Amazon's image search function to search for similar products using images of your product. Especially in the case of design rights infringement, products with similar appearance can be efficiently discovered based on images.

5. Building an internal system - Sharing information with EC personnel and business partners

Sharing intellectual property information with EC personnel and business partners

In order to ensure the discovery of infringing products, it is important to establish internal and external systems.

Sharing information to EC staff

EC staff members are responsible for posting products on EC Mall on a daily basis, and they see the most information on EC Mall. It is a good idea to share information about your company's intellectual property rights, as there is a high possibility that you will discover infringing products during your work.

Sharing information with business partners

Products may be posted on the EC mall by business partners. By sharing information about intellectual property with business partners and their e-commerce personnel, you can widen the network for discovering infringing products.

6. Major EC malls - Comparison of intellectual property protection programs

Each major e-commerce mall has a program or contact point to respond to intellectual property infringement. The characteristics of each platform are summarized below.

Item Amazon Rakuten Market Yahoo! Shopping
Intellectual property protection program Amazon Brand Registry Rakuten Intellectual Property Protection Program Intellectual property infringement notification counter
Declaration method Online form Special form email Special form
Supported speed Relatively fast (about a few days) Depends on the project (1~2 weeks) Depends on the project
Features Automatic monitoring function available with brand registration Relatively strict store opening examination Can be declared from Store Creator Pro
Required documents Trademark registration number, etc. Certificate of title Certificate of title

7. Steps to take when you discover infringing products

If you discover infringing products, it is effective to take the following steps.

Step 1: Preservation of evidence

We will record and save the screenshot, URL, and seller information of the product page of the infringing product.

Step 2: Product delivery and physical confirmation

If it is difficult to make a judgment based on the web page, we will actually order the product and check the actual product. It is important to check the actual item as there are often differences between the photo and the actual item.

Step 3: Consultation with an expert

We will consult with an intellectual property expert such as a patent attorney and ask them to determine whether there is any infringement of patent rights, design rights, or trademark rights.

Step 4: Declaration to EC mall

Apply for deletion or suspension of listing of the infringing product through the intellectual property infringement notification desk of each EC mall.

Step 5: Considering responses to infringers

If the behavior is malicious or repeated, we will consider sending a warning letter or taking legal action.

8. How to determine whether there is infringement

Since only images and videos are posted on the EC Mall website, the specific specifications of the product are not known, and it may be difficult to determine whether there is infringement.

Comparing and considering the rights of the actual product and intellectual property

Points for determining infringement

  • Don't make decisions based only on the information on the web page; actually order and check the product
  • Keep in mind that there are many cases where the published photo and the actual product are different
  • Finally, consult with an expert such as a patent attorney to determine whether there is any infringement of rights

At our firm (Intellectual Property Office Evolix), we provide services to understand the content of intellectual property rights on behalf of our clients and investigate and examine infringing products.

Click here for details → Support for infringement of Amazon intellectual property rights

9. Summary

To summarize the tips for finding infringing products at e-commerce malls, the following five points are important.

  1. Use the product search function to regularly search with multiple keyword patterns
  2. Recommendation function to discover infringing products from related products
  3. Utilize SNS (Instagram, etc.) to discover sellers of infringing products at an early stage
  4. Build an internal system by sharing intellectual property information with EC staff and sales staff
  5. Expand the network for discovering infringing products by sharing information with business partners

Discovering infringing products is not a one-time event; continuous monitoring is required. By combining the above methods and checking them regularly, you can effectively protect your company's intellectual property.

10. Inquiries regarding this article

If you have any questions about measures against intellectual property infringement products at EC malls, please feel free to contact us using the form below.

Are you having trouble with intellectual property infringement on EC Mall?

A patent attorney will support investigations and measures to protect your company's intellectual property rights

Takefumi SUGIURA, Patent Attorney

AUTHOR

Takefumi SUGIURA (杉浦 健文)

EVORIX Intellectual Property Law Firm Managing Patent Attorney

Supports clients across IT, manufacturing, startups, fashion, and medical industries, covering patent, trademark, design, and copyright filings through trials and infringement litigation. Specialized in IP strategy for AI, IoT, Web3, and FinTech. Member of the Japan Patent Attorneys Association (JPAA), Asian Patent Attorneys Association (APAA), and Japan Trademark Association (JTA).